Mercedes-Benz Roadside Assistance

Anytime. Anywhere.

Whether it's replacing a flat tire, delivering a jump start, or providing fuel should you accidentally run out, Roadside Assistance can provide help when you need it most, 24 hours a day, 7 days a week.

Now there's an even easier, more convenient way to get the service you need when you're on the move. With the complimentary Roadside Assistance Mobile App, you can quickly contact Roadside Assistance to alert them of any issue you're having. Plus, it's GPS-enabled to identify your location, and has a tracker to let you know when help with arrive.

Peace of mind, at the touch of a button.

With the free Roadside Assistance App, getting help when you're on the road is fast, simple and more convenient than ever.

Once you download the app, you can quickly contact Roadside Assistance to alert them about the issue you're having. Plus, it's GPS-enabled to identify your location, and has a tracker to let you know when help will arrive.

It's fast, it's free and it's one more way to take greater peace of mind along for the ride.

To get your complimentary Mercedes-Benz Roadside Assistance Mobile App, choose from one of the links below.

We're here for you when you need it most

The Mercedes-Benz 24-Hour Roadside Assistance Program provides help when you need it most - replacing a flat tire, delivering a jump start in the event of a dead battery, or providing a few gallons of fuel should you accidentally run out. If you have an eligible Mercedes-Benz vehicle simply contact us via the Roadside Assistance 800 number or Mobile App. Or, if you have mbrace®, push the Wrench Button. Then, Mercedes-Benz personnel will be dispatched to your location at no charge.

Unsurpassed care no matter where the road takes you

Should your vehicle experience a mechanical issue or be involved in an accident, Mercedes-Benz Roadside Assistance will arrange for a tow to the nearest authorized Mercedes-Benz dealer at no charge for all eligible Mercedes-Benz vehicles. In the event of an accident, Mercedes-Benz Certified Collision Centers ensure that your vehicle is repaired using only Genuine Mercedes-Benz Parts.

Rescue Assist

Something this simple can help save lives.

Introducing Rescue AssistSM- the first-ever use of QR codes to help passengers and first responders stay safe.

It can be a dangerous situation when, at the scene of an accident, first responders don't have a vehicle's structural information readily available. With Rescue AssistSM, that's no longer an issue. They can scan a QR code in a Mercedes-Benz vehicle to quickly see where batteries, airbags and other structural elements are located to safely perform the rescue.

• As of November 1, 2013, QR codes are installed in all Mercedes-Benz vehicles during production.
• Mercedes-Benz vehicles model years 1990 and newer can be retrofitted with the QR codes at any local dealership.